Resource Center

Ontario Personal Injury Resource Center

Being hurt is overwhelming, and the legal system that follows can feel just as confusing. This Resource Center brings together what injured people in Ontario need most: what to do in the first hours after an accident, how your claim actually works, the deadlines that can quietly end a valid case, and plain-language answers to the questions we hear every day. It is written by Ontario trial lawyers to help you make informed decisions — and to make sure no insurer takes advantage of what you do not yet know.

Just Had an Accident? Start Here

The choices you make in the first hours and days after an accident shape your entire claim. Two of the most common situations we handle are motor vehicle collisions and slip, trip and fall incidents. Use these checklists to protect both your health and your legal rights — then call a lawyer before you sign anything or give a statement.

After a Car Accident

  1. Get to Safety & Seek Medical Care

    Move out of traffic if it is safe to do so and call for medical help. Even if you feel "okay," see a doctor promptly — many serious injuries, including concussions and soft-tissue damage, surface hours or days later, and an early record matters.

  2. Call the Police If Required

    Report the collision to police where the law requires it — for example, where there are injuries or significant damage. A police report creates an independent record of what happened.

  3. Photograph the Scene

    Take pictures of the vehicles, the damage, licence plates, the road and signals, skid marks, and any visible injuries. Capture the full scene before anything is moved.

  4. Exchange & Collect Information

    Get the other driver's name, licence, insurance details, and plate number, plus the names and contact information of any witnesses. Witnesses disappear quickly — collect their details on the spot.

  5. Report to Your Own Insurer Promptly

    Notify your own insurer as soon as possible to start your accident benefits. Stick to the facts and avoid speculating about fault.

  6. Keep Every Document

    Save medical records, receipts, mileage, repair estimates, and any correspondence. These build the financial picture of your claim.

  7. Do Not Admit Fault or Give a Recorded Statement

    Do not apologize at the scene or give a recorded statement to the other driver's insurer. Fault is a legal question, and casual words can be used against you.

  8. See a Lawyer Before You Sign Anything

    Speak with a personal injury lawyer before signing releases, settlements, or authorizations. A free consultation costs nothing and can protect a great deal.

After a Slip, Trip & Fall

  1. Get Medical Attention

    Have your injuries assessed right away. A prompt medical record ties your injuries to the fall and starts your treatment on the right footing.

  2. Photograph the Hazard & Your Footwear

    Take clear photos of exactly what caused the fall — ice, a spill, a broken stair, an uneven surface — and of the shoes you were wearing. Hazards get cleaned up or repaired fast, so capture them immediately.

  3. Note the Date, Time & Exact Location

    Record precisely when and where the fall happened. The exact location often determines who is legally responsible.

  4. Get Witness Information

    Collect the names and contact details of anyone who saw the fall or the hazard. Independent witnesses are powerful evidence.

  5. Report It & Keep the Incident Report

    Tell the occupier, store, or property manager and ask for a copy of any incident report. Reporting creates a dated record that the fall occurred.

  6. Preserve Your Shoes & Clothing

    Set aside the footwear and clothing you were wearing, unwashed, in a bag. Insurers often blame the victim's shoes — your evidence answers that.

  7. Act Fast — Notice Deadlines Are Very Short

    Some fall claims require written notice within days, not years. Contact a lawyer immediately so a deadline does not quietly end your case.

Short notice deadlines on fall claims. A claim for injury caused by snow or ice on private property generally requires written notice within 60 days under section 6.1 of the Occupiers' Liability Act. A fall on a municipal sidewalk or road typically requires written notice within roughly 10 days under the Municipal Act. These windows are far shorter than the general limitation period — if you have fallen, call right away.

Understand Your Claim

Ontario's injury system has its own vocabulary and its own rules. These short guides explain the concepts that shape almost every motor vehicle claim — and where insurers most often try to limit what you receive.

Accident Benefits vs. Tort

Ontario auto claims run on two tracks. Accident benefits are no-fault payments from your own insurer for treatment, income support, and care regardless of who caused the crash. A tort claim is a separate lawsuit against the at-fault driver for the losses benefits do not cover, including pain and suffering. Most serious cases pursue both at once.

What NOT to Say to an Adjuster

Adjusters are trained, and a friendly call is still part of the insurer's file. Do not guess at fault, downplay your injuries, speculate about pre-existing conditions, or agree to a recorded statement for the other side. Stick to basic facts, and let your lawyer handle the rest.

Understanding SABS & the MIG

The Statutory Accident Benefits Schedule (SABS) sets out the no-fault benefits available after a crash. The Minor Injury Guideline (MIG) places injuries it defines as "minor" — such as certain sprains and strains — within a treatment cap of $3,500. Insurers often place claimants in the MIG too readily; getting out of it can dramatically change your medical funding.

The Threshold & Statutory Deductible

To recover pain-and-suffering damages in a tort claim, your injury must meet the legal threshold of a permanent, serious impairment. Even then, a statutory deductible is subtracted from the award — roughly $47,913 in 2026 — which disappears once the award reaches about $159,709. These figures are indexed each year.

Catastrophic Impairment

Some injuries qualify as catastrophic under the SABS — for example, paraplegia, severe brain injury, blindness, amputation, or very high whole-person impairment. The designation unlocks far higher limits, with medical and rehabilitation benefits rising to $1,000,000. Proving it requires careful medical evidence.

WSIB vs. Suing in Tort

If your injury arose at work, the Workplace Safety and Insurance Board (WSIB) may govern your claim, and in many cases workplace coverage replaces the right to sue. Whether you fall under WSIB or can pursue a tort claim depends on the circumstances — it is worth confirming early, because the two paths are very different.

What Compensation Can You Recover?

Compensation in an Ontario injury claim is broken into separate categories, called heads of damages, drawn from both your accident benefits and your tort claim. A complete claim accounts for every one that applies to you.

General Damages

Non-pecuniary damages for pain and suffering — the physical pain, emotional toll, and loss of enjoyment of life caused by your injuries. Recovered through the tort claim where your injury meets the legal threshold.

Past Income & Out-of-Pocket Loss

The wages and income you have already lost, plus the expenses you have paid out of pocket — medication, treatment not otherwise covered, travel to appointments, and similar costs.

Loss of Future Earning Capacity

Compensation where your injuries reduce your ability to earn going forward — whether you cannot return to your job, must change careers, or can no longer advance as you would have.

Future Care Costs

The projected lifetime cost of treatment, attendant care, medication, assistive devices, and home or vehicle modifications. In serious cases this is often the largest component of the claim.

Family Law Act Claims

Eligible family members — spouses, children, parents, grandparents, and siblings — may claim for the loss of your care, guidance, and companionship, and for services they now provide to you.

Accident Benefits

No-fault benefits from your own insurer, including medical and rehabilitation funding, attendant care, and income replacement, available regardless of who was at fault for the collision.

Critical Deadlines — Quick Reference

Personal injury claims are governed by strict time limits. Some are measured in years, but several are measured in days. Missing one can permanently bar an otherwise valid claim. Use this table as a starting point — and call to confirm the deadlines that apply to your situation.

Claim / ActionDeadlineSource
Sue for most injuries2 yearsLimitations Act, 2002
Notify your auto insurer (accident benefits)Within 7 daysSABS
Return the OCF-1 applicationWithin 30 days of receiving formsSABS
Notice to sue the at-fault driver120 daysInsurance Act, s. 258.3
Snow/ice fall on private property60 days written noticeOccupiers' Liability Act, s. 6.1
Fall on a municipal sidewalk or road~10 days written noticeMunicipal Act
Dispute an accident-benefits denial at the LATGenerally 2 years from the denialLicense Appeal Tribunal

Deadlines are strict — and some are far shorter than two years. Limitation periods can be affected by the discoverability of an injury, by claimants who are minors or under disability, and by other exceptions. Do not assume a deadline has passed, and do not assume you have years to act. The safest course is to call immediately so your rights are protected from day one.

Frequently Asked Questions

Do I have a case?+

Generally, you may have a claim if someone else's negligence caused you injury and you have suffered real losses as a result — medical costs, lost income, pain, or a reduced ability to function. The strength of a case depends on liability (who was at fault), the seriousness of the injury, and the evidence available. The only reliable way to know is a free consultation, where a lawyer can review the specific facts of your situation.

How long do I have to start a claim?+

The general limitation period in Ontario is two years from the date of the accident under the Limitations Act, 2002. However, several deadlines are much shorter — a 7-day notice to your accident benefits insurer, a 30-day window to return the OCF-1 application, a 120-day notice to sue the at-fault driver, a 60-day notice for snow or ice falls on private property, and roughly 10 days for falls on a municipal sidewalk or road. Because of these short windows, you should reach out as early as possible.

How much does it cost — what is a contingency fee?+

Most personal injury cases are handled on a contingency fee basis, which is permitted in Ontario. That means the legal fee is a percentage of what is recovered for you, rather than an hourly bill paid up front. Disbursements — the out-of-pocket costs of building the case, such as medical reports and filing fees — are accounted for separately. The fee arrangement is set out in a written agreement and explained in plain language before you sign.

How long does a claim take?+

It varies widely. Some claims resolve in a matter of months, while more serious cases — particularly those involving ongoing treatment or disputed liability — can take a few years. A key reason is that it is often unwise to settle before the long-term impact of an injury is understood. A reputable lawyer works to resolve your case efficiently without settling for less than it is worth.

What is my case worth?+

There is no fixed formula, and no honest lawyer can promise a number at the outset. Value depends on the nature and permanence of your injuries, your income loss, your future care needs, the degree of fault, and the limits and benefits that apply. Ontario rules — including the tort threshold and the statutory deductible on general damages — also affect what is recoverable. A proper valuation comes after the evidence and medical picture are developed.

Should I give the insurer a recorded statement?+

You generally must cooperate with your own accident benefits insurer, but you should be cautious — and you are not required to give a recorded statement to the other driver's insurer. These statements are taken to find inconsistencies and reasons to reduce or deny payment. It is wise to speak with a lawyer before agreeing to any recorded or examined statement so your words are not used against you.

What is the difference between accident benefits and suing?+

Accident benefits are no-fault payments from your own insurer for things like treatment, attendant care, and income replacement — available regardless of who caused the crash. Suing in tort is a separate claim against the at-fault driver to recover losses the benefits do not fully cover, including pain and suffering and the full value of income and future care. Most serious motor vehicle cases pursue both at the same time.

What if I was partly at fault?+

You may still recover. Ontario applies contributory negligence, which means your compensation can be reduced by your share of responsibility rather than eliminated entirely. Insurers frequently allege that an injured person was partly to blame in order to pay less. We test those allegations against the evidence rather than accepting them at face value.

Do I have to go to court?+

Usually not. The large majority of personal injury claims settle without a trial, often at mediation or through negotiation. That said, the cases that settle for full value are typically the ones prepared as though they will go to trial. Being ready for court is what gives an insurer a reason to pay fairly.

How are Ontario's accident benefits changing on July 1, 2026?+

As of July 1, 2026, Ontario is making most accident benefits optional rather than automatic. Only medical, rehabilitation, and attendant care benefits remain mandatory; other coverages — such as income replacement and certain additional benefits — may depend on what was purchased on the policy. The benefits available to you generally depend on the policy in force when your accident occurred, so it is worth reviewing your coverage. We examine your policy carefully and pursue every benefit you are entitled to.

Glossary of Personal Injury Terms

Legal language can make a claim harder to follow than it needs to be. Here are plain-language definitions of the terms you are most likely to encounter in an Ontario injury case.

Tort

A civil wrong — such as negligence — that causes harm and gives the injured person a right to sue for compensation.

Plaintiff

The injured person who brings the lawsuit and seeks compensation.

Defendant

The person or company being sued — typically the party alleged to have caused the injury.

Liability

Legal responsibility for the injury. Establishing liability means proving the other party was at fault.

Negligence

A failure to take reasonable care that results in harm to someone else — the basis of most injury claims.

Statutory Accident Benefits (SABS)

The no-fault benefits payable by your own auto insurer after a collision, regardless of who was at fault.

Minor Injury Guideline (MIG)

A framework that caps medical and rehabilitation funding for injuries classified as "minor" at $3,500.

Catastrophic Impairment

A defined category of the most severe injuries that unlocks substantially higher accident benefit limits.

General Damages

Compensation for non-financial harm such as pain, suffering, and loss of enjoyment of life.

Special Damages

Compensation for measurable financial losses, such as lost wages and out-of-pocket expenses.

Contingency Fee

A fee arrangement in which the lawyer is paid a percentage of the recovery rather than an up-front bill.

Limitation Period

The legal deadline by which a claim must be started, generally two years in Ontario.

License Appeal Tribunal (LAT)

The tribunal that resolves disputes between claimants and insurers over accident benefits.

Independent Medical Examination (IME)

A medical assessment, often requested by an insurer, used to evaluate the nature and extent of an injury.

Contributory Negligence

A finding that the injured person was partly at fault, reducing — but not necessarily eliminating — their compensation.

Threshold

The legal test — a permanent, serious impairment of an important function — that an injury must meet to recover general damages in a tort claim.

Statutory Deductible

A fixed amount subtracted from a general-damages award, which disappears once the award reaches a set higher figure.

Occupiers' Liability

The duty of property owners and occupiers to keep their premises reasonably safe for visitors.

Official Ontario Resources

For those who want to read the law and rules directly, these official Ontario sources are a reliable starting point. They open in a new tab.

Ontario e-Laws

The official source for Ontario statutes and regulations, including the Limitations Act, the Insurance Act, and the Occupiers' Liability Act.

FSRA — Auto Insurance

The Financial Services Regulatory Authority of Ontario regulates auto insurance and publishes consumer guidance on your coverage and rights.

Tribunals Ontario — LAT

The License Appeal Tribunal's Automobile Accident Benefits Service, which hears disputes between claimants and insurers over accident benefits.

Law Society of Ontario

The regulator of Ontario lawyers and paralegals, with a referral service to help you find and verify a licensed lawyer.

WSIB

The Workplace Safety and Insurance Board, which administers benefits for workplace injuries in Ontario.

ServiceOntario

The hub for government services and records, including driver and vehicle information and accident report requests.

A note on this page. This Resource Center provides general information about Ontario law and is not legal advice. Reading it does not create a lawyer-client relationship. Every case turns on its own facts, and the law and figures referenced here change over time. For advice about your specific situation, speak with a lawyer.

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